Healthcare professional using tablet in hospital

Ops Intelligence by OnLocum

AI Operations for Healthcare Facilities in Kenya

Ops Intelligence is the operational AI layer in the OnLocum stack. It interprets signals from FlowMed, staffing workflows, claims, and approvals so facility teams can act earlier and with more context.

Care Path Automation

When a diagnosis is recorded, the right care path activates. Orders queue. Resources check. Timeline sets. No manual protocol lookup.

25+ Kenya-specific care paths, AI generates new ones on the fly
  1. 1Diagnosis recorded
  2. 2Care path activates
  3. 3Orders queue
  4. 4Timeline sets

Staffing Intelligence

Care paths trigger staffing checks. Gaps detected. Float pool queried. Locum request pre-populated. HOD approves in one tap.

Forecast staffing gaps 7 days ahead
An end-of-shift handover on a phone, with AI auto-summaries for each patient and a button to send the handover to the night nurse
This screen shows shift handover; gap detection and float-pool matching are not shown.

Insurance Intelligence

Emails parsed automatically. Rate changes extracted. Pre-auth fired from care path cost estimates. Claims tracked to payment.

SLA tracking with escalation alerts
An encounter thread on desktop, showing an insurance pre-auth submission and its approval beside admission and billing details
This screen shows a pre-auth thread on one encounter; email parsing and SLA escalation alerts are not shown.

Approval Queue

Every AI-proposed action flows through a unified approval queue. Full context. One-tap approve or reject. Audit trail.

Risk-tiered: read-only auto, write actions need approval
  1. 1AI proposes an action
  2. 2Full context shown
  3. 3Approve or reject
  4. 4Audit trail kept

Operations Dashboard

HOD sees their department. CEO sees the facility. Both see what matters: fill rates, care path adherence, billing velocity, peer benchmarks.

Anonymized peer benchmarking against similar facilities
A billing clerk's inbox on desktop, grouping pre-auth deadlines, missed-charge queries and denied claims
This screen shows a billing inbox; department KPIs and peer benchmarks are not shown.
Getting Started

How It Works

Three steps from setup to self-running operations.

1

Connect

Connect your facility's FlowMed by OnLocum instance and email.

2

Observe

AI learns your operational patterns and proposes optimizations.

3

Orchestrate

Approved actions execute automatically. Your facility runs itself.

Built on FlowMed by OnLocum

Ops Intelligence draws its power from FlowMed by OnLocum -- the 17-module HMIS that captures every clinical event. Together, they form the complete automation stack for your facility.

Frequently Asked Questions

Common questions about Ops Intelligence

See Ops Intelligence in Action

Request a demo and see how Ops Intelligence transforms facility operations -- from care paths to staffing to insurance, all orchestrated by AI.