Healthcare professional in a hospital setting

We Build the System Kenyan Facilities Run On

OnLocum builds FlowMed, a DHA-certified HMIS, and the trusted workforce network behind it. Facilities run on one system. Workers build a record that travels with them.

Our Mission

To give Kenyan facilities one system that runs the whole facility, with a trusted workforce built in. FlowMed handles patients, billing and claims. Our locum network covers the shifts a facility cannot. Licence uploads are reviewed by OnLocum staff.

HMIS
DHA-certified

FlowMed by OnLocum

Facilities
Levels 2–6

facility levels across Kenya

Claims
SHA eClaims

Built in

Problem → Solution

Staffing Isn’t the Problem. Trust Is.

Facilities can find people fast. What they can’t find is confidence. We turned trust into a product layer that travels with every professional.

The Real Problem

Healthcare facilities don’t struggle to find workers. They struggle to trust them.

Trust deficit
Who is this person walking through our doors?
No track record
Credentials exist, but performance data doesn’t.
Agency opacity
Opaque markups with no quality signal.
Manual vetting
No time to verify when the shift starts in 2 hours.
Repeat unknowns
Every shift feels like starting from scratch.

Trust as Product

OnLocum makes trust visible and actionable:

  1. 1
    Reputation tiers
    Standard → Pro → Elite based on performance.
  2. 2
    Portable trust
    Reputation follows workers across facilities.
  3. 3
    Behavioral data
    On-time rates, completion rates, facility ratings.
  4. 4
    Location at clock-in
    Location is recorded when the worker allows it.
  5. 5
    Credential currency
    Expiry tracking. A lapsed or unapproved required licence blocks matching and acceptance for shifts that require it.

Result: facilities get confidence at a glance, not a stack of documents.

Our Values

The principles that guide how we build FlowMed and the workforce network behind it.

Quality First

Licence uploads are reviewed by OnLocum staff, with expiry tracking. A lapsed or unapproved required licence blocks matching and acceptance for shifts that require it.

Speed & Reliability

Post a shift and we alert professionals near you in priority order: your own staff, then your float pool, then the open market.

Patient Safety

Clock-in/out with location recorded when the worker allows it, and facility-approved timesheets.

Empowering Professionals

Flexible work opportunities, fair compensation, and professional growth.

The Trust Insight

The pivot wasn’t a new feature. It was a new lens on what facilities truly buy.

1

We built the marketplace.

We started where most staffing platforms start: connect supply with demand. We onboarded healthcare workers, yet facilities weren’t posting shifts.

2

The gap became clear.

Facilities said they didn’t trust the workers. We pointed to credentials. They replied: credentials don’t equal trust.

3

The insight shifted everything.

We had built a matching engine for a market that needed a trust engine. Facilities aren’t hiring workers—they’re granting access to vulnerable patients, controlled substances, and institutional reputation.

4

Today, trust compounds.

Every completed shift adds to a worker’s reputation. Facilities can see exactly who they’re letting through the door.

The Insight

“Credentials don’t equal trust.”

That sentence reframed everything we built, from onboarding to reputation tiers.

What Changed
From “fill shifts” to “verify confidence.”
From “who’s available?” to “who’s proven?”
From opaque staffing to transparent reputation.
The Outcome

“Trust became portable, measurable, and compounding — the layer that makes staffing decisions feel safe.”

Meet Our Team

The people building FlowMed and its workforce network.

  • Portrait of Ngunjiri Njunji (James)

    Ngunjiri Njunji (James)

    Co-founder & CEO

    Sales and marketing professional with 12+ years across FMCG, real estate, mental health and government services. He exceeded sales targets at East African Breweries Ltd and founded a mental health organization.

  • Portrait of Caroline Minne Muiruri

    Caroline Minne Muiruri

    Co-founder & COO

    Over a decade in healthcare management. She helped grow a startup hospital's asset base by 25% annually and, over the past two years, has run mental health workshops reaching over 2,000 police officers in Makueni County.

  • Portrait of Eric Mulatya

    Eric Mulatya

    Co-founder & CTO

    Healthcare manager and software engineer with over a decade of experience, building healthcare IT for chronic illness management, patient-centric care and staffing.

  • Portrait of Donald Wambari

    Donald Wambari

    CX Lead

    Customer experience strategist who leads user research and journey mapping at OnLocum.

hello@onlocum.com

Where We Are

Building FlowMed and its workforce network for Kenyan facilities.

Market Focus
Kenya

Facilities across the country

Platform Status
Live

Building trust data

HMIS
DHA-certified

FlowMed by OnLocum

FlowMed Runs the Facility. Trust Keeps Staffing Safe.

FlowMed by OnLocum covers encounter tracking, claims workflows, and AI-assisted decision support, with verified staff built in.

Run your facility on FlowMed

Facilities set up FlowMed. Health workers build a profile and join free.