Getting Started as a Healthcare Worker
Complete guide to creating your OnLocum account, verifying credentials, and finding your first shift.
Getting Started as a Healthcare Worker
Welcome to OnLocum! This guide walks you through creating your account, getting verified, and finding your first shift.
Note
You'll need your professional license number and government-issued ID to complete verification.
What You'll Need
Before you begin, make sure you have:
- A valid email address and phone number
- Your professional license or registration number
- A government-issued ID (National ID or Passport)
- Any relevant certificates (CPR, specialized training, etc.)
- A clear profile photo
Step 1: Download the App
OnLocum is available on Android devices. Download the app to get started:
- Open the Google Play Store on your Android device
- Search for "OnLocum Worker" or "OnLocum Provider"
- Tap Install to download the app
- Once installed, open the app
Tip
You can also use the web platform at app.onlocum.com if you prefer.
Step 2: Create Your Account
- Tap Sign Up or Get Started
- Enter your mobile phone number (we'll send an OTP to verify)
- Enter the verification code sent to your phone
- Create a secure password
- Fill in your basic details:
- Full name (as it appears on your ID)
- Email address
- Date of birth
Step 3: Complete Your Profile
A complete profile helps facilities trust you and increases your chances of getting shifts.
Personal Information
- Upload a clear, professional profile photo
- Add your bio and professional summary
- Specify your work preferences (full-time, part-time, weekends)
Work Location
- Set your preferred work areas
- Define your maximum travel distance
- You can work in multiple locations across Kenya
Weekly Availability
- Set your available days and times
- Update this anytime as your schedule changes
- Facilities will see when you're available
Step 4: Submit Your Documents
Warning
Document verification typically takes 24-48 hours. Make sure all documents are clear and legible.
Required documents include:
- Professional License - Your current nursing/medical license
- Government ID - National ID or Passport
- Proof of Address - Utility bill or bank statement (recent)
- Certificates - Any additional qualifications
How to Upload Documents
- Go to Profile > Documents
- Tap on the document type you want to upload
- Take a photo or choose from your gallery
- Ensure the document is clearly visible
- Tap Upload
Step 5: Select Your Services
Choose the types of healthcare services you're qualified to provide:
- Nursing (General, Pediatric, Critical Care)
- Medical Assistance
- Caregiving
- Home Healthcare
- Specialized Services
Note
You can only select services that match your verified qualifications.
Step 6: Wait for Verification
Our team will review your documents and verify your credentials. This process typically takes:
- Standard verification: 24-48 hours
- Complex cases: Up to 5 business days
You'll receive a notification and email once verified.
Step 7: Find Your First Shift
Once verified, you're ready to find shifts!
- Go to the Find Shifts tab
- Browse available opportunities in your area
- Filter by:
- Date and time
- Location
- Shift type
- Pay rate
- Tap on a shift to view details
- Tap Apply to express interest
Tip
Complete profiles with good ratings get matched faster. Keep your availability updated!
Next Steps
Now that you're set up, explore these guides:
- Finding Shifts - Advanced tips for finding the right opportunities
- Managing Your Schedule - Keep your availability up to date
- Earnings & Payments - Understand how you get paid
Need Help?
- Email: support@onlocum.com
- WhatsApp: Send Message
- Visit: Help Centre