Posting Shifts

This guide covers everything you need to know about creating and managing shift postings on OnLocum.

Creating a New Shift

Step 1: Start the Shift Form

1. Go to Shifts in your dashboard
2. Click Create Shift or Post New Shift
3. Fill in the required details

Step 2: Basic Information

Date & Time

• Select the shift date
• Set start and end times
• Choose single or recurring shifts

Service Type

Select the type of healthcare professional needed:

• General Nursing
• Critical Care / ICU Nursing
• Pediatric Nursing
• Caregiving
• Medical Assistance
• Home Healthcare
• Specialized Services

Workers Required

• Number of professionals needed
• Whether partial filling is acceptable

Step 3: Location Details

If you have multiple branches:

• Select the specific location
• Confirm the address is correct
• Add any arrival instructions

Step 4: Requirements

Set the qualifications workers must have:

Required Documents

• Professional license (always required)
• Good conduct certificate
• Specific certifications
• Vaccination records

Experience Level

• Entry level (0-1 years)
• Intermediate (1-3 years)
• Experienced (3-5 years)
• Senior (5+ years)

Special Requirements

• Specific skills or training
• Language requirements
• Physical requirements
• Uniform or dress code

Step 5: Pay Rate

Set competitive compensation:

Rate Type

• Hourly - Pay per hour worked
• Flat Rate - Fixed amount for the shift

Rate Amount

• Enter amount in KES
• See suggested rates based on market data
• Consider shift timing (nights/weekends may need higher rates)

Step 6: Additional Details

Add context to help workers:

• Shift description
• Key responsibilities
• Patient type or department
• Any special notes

Step 7: Review & Publish

• Preview how your shift will appear
• Confirm all details are correct
• Click Post Shift

Recurring Shifts

For regular staffing needs:

1. Enable Recurring Shift option
2. Select frequency:
   • Daily
   • Weekly
   • Bi-weekly
   • Monthly
3. Set the end date or number of occurrences
4. Each occurrence creates a separate shift

Managing Posted Shifts

Viewing Your Shifts

Go to Shifts to see:

• Open - Awaiting applications
• Pending - Applications being reviewed
• Filled - Worker assigned
• In Progress - Shift is happening
• Completed - Past shifts
• Cancelled - Cancelled shifts

Editing a Shift

Before the shift is filled:

1. Click on the shift
2. Select Edit
3. Make your changes
4. Save updates

Cancelling a Shift

If you no longer need the shift:

1. Click on the shift
2. Select Cancel Shift
3. Provide a reason
4. Confirm cancellation

Workers will be notified immediately. Cancellation fees may apply for late cancellations.

Reviewing Applications

When workers apply for your shifts:

Application Dashboard

View all applications with:

• Worker name and photo
• Qualifications and experience
• Star rating and reviews
• Distance from your facility

Reviewing a Worker

Click on an application to see:

• Full profile
• Verified documents
• Work history
• Ratings from other facilities
• References

Making a Decision

For each application:

• Approve - Worker is assigned to the shift
• Decline - Worker is not selected
• Shortlist - Save for later decision

After the Shift

Confirming Completion

After the shift ends:

1. Review worker attendance
2. Confirm hours worked
3. Report any issues if needed

Rating Workers

Leave a rating to help other facilities:

• Overall rating (1-5 stars)
• Punctuality
• Professionalism
• Skills
• Written review

Payment Processing

Payments are processed automatically based on:

• Confirmed hours
• Agreed rate
• Any adjustments

Best Practices

Writing Good Descriptions

Include:

• Key responsibilities
• Department or unit
• Patient demographics
• Team structure
• Any unique aspects

Setting Competitive Rates

• Research market rates
• Consider the shift timing
• Factor in experience required
• Adjust for urgency

Quick Response Times

• Review applications daily
• Respond within 24 hours
• Fill shifts early when possible

Building Worker Relationships

• Rate workers fairly
• Provide constructive feedback
• Invite preferred workers back
• Build your trusted pool

Troubleshooting

Not Getting Applications?

• Review your requirements (too strict?)
• Check your pay rate (competitive?)
• Ensure shift details are clear
• Verify location is accessible

High Cancellation Rate?

• Confirm shift details early
• Communicate any changes
• Build a pool of reliable workers
• Consider higher rates for reliability

Next Steps

• Worker Vetting - Understand verification levels
• Team Management - Set up your team
• Billing & Invoices - Manage payments