Dashboard Analytics

OnLocum provides comprehensive analytics to help you track staffing performance, optimize costs, and make data-driven decisions. This guide covers all available metrics and reporting features.

Key Metrics Overview

Dashboard Summary

Your main dashboard displays:

Metric	Description
Shifts Posted	Total shifts posted this period
Fill Rate	Percentage of shifts successfully filled
Average Time to Fill	How quickly shifts get filled
Total Spend	Total invoiced amount
Workers Used	Unique workers who completed shifts
Average Rating Given	Your average rating of workers

Quick Stats

At-a-glance indicators:

This Week - Current week performance
This Month - Month-to-date metrics
vs Last Period - Comparison with previous period
Trend Indicator - Up/down arrows showing direction

Tip

Click on any metric card to drill down into detailed data and trends.

Fill Rate Tracking

Understanding Fill Rate

Fill rate measures how successfully you're finding workers:

Fill Rate = (Filled Shifts / Total Shifts Posted) x 100

A healthy fill rate is 90%+ for standard shifts, 75%+ for specialized roles.

Fill Rate Breakdown

View fill rate by:

Time period - Daily, weekly, monthly, yearly
Department - Compare across your facility
Service type - Nursing, CNA, specialized roles
Shift timing - Day, evening, night, weekend

Fill Rate Trends

The trend chart shows:

Historical fill rate over time
Seasonal patterns
Impact of rate changes
Comparison to facility average

Improving Fill Rate

Analytics show factors affecting fill rate:

Rate competitiveness - How your rates compare to market
Lead time - Shifts posted in advance perform better
Requirements - Overly strict requirements reduce applicants
Response time - Faster application review improves matching

Worker Performance Metrics

Worker Overview

Track your workforce:

Metric	Description
Total Workers Used	Unique workers this period
Repeat Workers	Workers with 2+ shifts
Float Pool Size	Workers in your trusted pool
New Workers	First-time workers at your facility

Performance Distribution

See how workers perform:

Rating distribution (5 star, 4 star, etc.)
Punctuality statistics
Cancellation rates
Hours completed

Top Performers

Identify your best workers:

Go to Analytics > Worker Performance
View leaderboard by:
- Shifts completed
- Average rating
- Reliability score
Consider adding top performers to your float pool

Worker Retention

Track whether workers return:

Repeat booking rate
Average shifts per worker
Worker satisfaction (from their ratings of you)
Float pool growth

Spending Trends

Cost Overview

Track all spending:

Metric	Description
Total Spend	All invoiced amounts
Worker Payments	Amount paid to workers
Platform Fees	OnLocum fees
Average Cost per Shift	Total spend / shifts filled
Average Cost per Hour	Total spend / hours worked

Spending Analysis

View costs broken down by:

Department - Which units spend most
Service type - Cost by worker type
Shift timing - Premiums for nights/weekends
Time period - Monthly, quarterly, yearly trends

Budget vs. Actual

If you've set budgets:

Current spend vs. budget
Projected end-of-period spend
Over/under budget alerts
Department-level tracking

Cost Optimization Insights

Analytics suggest ways to reduce costs:

Optimal posting lead time
Rate recommendations by time slot
Float pool utilization suggestions
Seasonal staffing patterns

Note

Cost optimization suggestions are based on your historical data and platform-wide trends. Review recommendations regularly.

Time-Based Analytics

Response Time Metrics

Track how quickly things happen:

Metric	Description
Time to First Applicant	From posting to first application
Time to Fill	From posting to shift filled
Your Response Time	How quickly you review applications
Average Notice Period	How far in advance shifts are posted

Shift Timing Analysis

Understand demand patterns:

Day of week performance
Time of day patterns
Seasonal variations
Holiday impact

Lead Time Analysis

See how advance notice affects success:

Fill rate by lead time
Applicant quality by lead time
Cost variations by urgency

Department Analytics

Department Overview

For facilities with multiple departments:

Department	Shifts	Fill Rate	Avg Cost	Top Worker
ER	45	92%	KSh 7,200	Jane M.
ICU	32	88%	KSh 8,100	John K.
General	67	95%	KSh 6,500	Mary N.

Department Comparison

Compare departments on:

Fill rate
Cost efficiency
Worker ratings
Response times
Cancellation rates

Department-Level Reports

Generate reports for specific departments:

Select department from filter
Choose date range
Select metrics to include
Generate PDF or export CSV

Exporting Reports

Standard Reports

Pre-built reports available:

Report	Contents
Monthly Summary	All key metrics for the month
Spending Report	Detailed cost breakdown
Worker Report	Worker performance data
Fill Rate Report	Shift filling analysis
Compliance Report	Hours, rates, requirements met